Category: Corporate Roadside Assistance
Enterprise mobility breakdowns rarely make headlines, yet they silently shape customer retention, claims costs, and brand perception across India. When policyholders wait endlessly for help or fleet vehicles remain stranded on highways, frustration escalates into churn, social media complaints, and renewal hesitation. This is where B2B roadside assistance becomes more than a vendor contract; it…
Roadside Assistance (RSA) in India has traditionally been built around the needs of individual vehicle owners. For a personal car or bike user, insurance-linked roadside assistance usually works adequately because the vehicle is used in a limited capacity — moderate daily mileage, predictable routes, and relatively low breakdown probability. The assistance model is structured to…
